When you have problem time, you may receive the following notification from Projector. The email contains a summary by week of how many draft, rejected, or missing hours there are.

Additional Resources

Watch this webinar, Time Compliance Best Practices [start from 12:15], to learn how to configure missing, draft or rejected time alerts.

Example Email

This is the body of a typical email you will receive from Projector.

From: Projector PSA <noreplies@projectorpsa.com>
Sent: Friday, May 25, 2016 5:18 AM
To: Tom Sherman
Subject: You have missing, draft or rejected time

Dear Tom Sherman,
You have missing, draft or rejected time in the following week(s):
* 22-Aug-2016 (https://app.projectorpsa.com/timesheet/2016/8/22?resourceUid=1152921504607002138&AccountCode=PPSA&UserName=tom%40projectorpsa.com)
24 hours currently in draft state
16 hours currently missing

Projector account: revcorp-email (revcorp-email)
This email was automatically generated. Please do not reply directly to this message.

Email Senders

This email is sent automatically based on your system settings time tab.

Email Recipients

One email is sent to each resource who meets the following criteria:

Has Send this resource e-mails for missing, draft, or rejected time on their resource profile
Has any draft or rejected time cards across all of time

If the setting Track missing time for this resource is enabled on their resource profile, then emails are also sent for missing time for the previous eight weeks.

In addition, users can be cc'd on problem time emails. If a user has the Notification Draft, rejected, or missing time e-mail alerts are sent to a resource then they are cc'd on each email sent to a resource. This is often used by managers to check whether their resources are being responsive to problem time emails.

Email Send Time

Emails are sent out early in the morning of each resource's time zone.

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