Overview

This structure represents the unique key fields associated with identifying an engagement stage. Engagement Stages can be identified by EngagementStageName, EngagementStageShortName or EngagementStageUid. When specifying a PwsEngagementStageRef as an input to a web service, you may specify any combination of one or more of EngagementStageName, EngagementStageShortName and/or EngagementStageUid. However, if you do specify more than one, they must refer to the same engagement stage or the engagement stage reference will not be considered valid. When a PwsEngagementStageRef is returned in the response to a web service, the EngagementStageName, EngagementStageShortName and EngagementStageUid will all be populated, and guaranteed to refer to a single engagement stage.

In association with PwsSaveEngagement here are the rules:

• If an Engagement Stage is specified, the web service will use it
• Otherwise, the following rules will be in effect:
  • If there is a default engagement stage for the engagement type (due to enterprise configuration), use it
    
    • OR
  • Select the first allowed engagement stage (specifically, or via ‘(all engagement stages)’) ordered by sort order, if any
• Otherwise, throw an error

Format

Elements

Open

Open

1152921504606849675

Usage Example(s)

                     <b:EngagementStageIdentity>
                        <b:EngagementStageId i:nil="true"/>
                        <b:EngagementStageName>Open</b:EngagementStageName>
                        <b:EngagementStageShortName>Open</b:EngagementStageShortName>
                        <b:EngagementStageUid>1152921504606849675</b:EngagementStageUid>
                     </b:EngagementStageIdentity>