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Comment: Added info about clearing passphrase and projector admin resetting password for user. also updated the user override image and info about the management alerts tab in MP

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Info

This page will help you create and manage your users, as well as to explain the different types of users. If you need to learn what a specific permission does, please see the Permissions section.

A user is anyone who needs to log into Projector. This might be to enter time and expenses, to manage a project, or to administer Projector itself. There are different types of users in Projector like client users, proxy users, installation owners, and more. From this administration area you will specify their type, permissions, and contact information. An integral part of understanding users is understanding User Types. A user type defines a broad set of permissions. This allows you to quickly maintain groups of people and their permissions all at once. For example, you would create a user type of Project Manager and all PMs would have the same set of permissions for managing projects.

Projector has another concept that is often confused with Users called Resources. A resource is someone who needs to be scheduled, enters time, or enters expenses. Typically every resource has a user profile so that they can log into Projector and enter their time and expenses.

Child pages (Children Display)

Table of Contents

This form is reached from the menu by choosing View | Administration. Press the Users & Resources heading button and choose Users.

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Permissions and Settings

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Special Users

There are some additional types of users in Projector that fulfill special roles in Projector. Please see these child pages for more information.

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Enter any part of a user's first name, last name, display name, or employee id. Projector will return any matching results. You can search for multiple users at once by putting the pipe character between their names. See Search MP for other advanced search techniques.

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FieldDescription
Include InactiveAn inactive user is someone who cannot currently use the system. Tick this checkbox to add them to the results list.
Include Proxy UsersA proxy user is often used for people on vacation or to test permissions. Tick this checkbox to add proxied users to the results list.
Inactive ColumnIndicates whether the resource associated with this user is active or inactive as of today

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One reason to reset someone's password is to actually log in as them. For example, if someone left the company and you want to access their personal reports, you can reset their password.

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Option

Description

Assign random passwordSend password reset link and token to user

A random password will be assigned. Make sure you tick the Send Email checkbox or your password will be reset and nobody will know what it is!password reset link is sent to the user's email inbox and included in the email will be a token. The user will be asked to enter the token before they can set a new password.

Specify a password

Enter an explicit temporary password like 'tempPass2013'. The next time the user logs in they will be prompted to change the temporary password to one of their own.

Send Email

If you do not receive an email then please check your junk and spam filters. If you continue to have trouble please contact Projector Support.

Clear Passphrase

Right click on a user and choose Clear Passphrase. Some users with certain permissions require the use of a passphrase to use as part of their password reset workflow. In the event they forget their passphrase, the user can clear their passphrase. This action effectively wipes out (clears) the user's passphrase so that upon logging in again, the user will be prompted to set up their passphrase. Check out the Passphrase help page for more information about the use of a passphrase.

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Clear Password Ticket

For management portal users there is an option to save credentials on their local computer. Choose Clear Password Ticket if you want those stored credentials to be cleared. The user will then need to enter a username/password to log in the next time they start the application.

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When you double click on a user the following dialog is shown. It is broken down into an upper section that contains general contact information and a lower section that covers permissions.

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General Information

The upper section of the editor contains basic contact information about a user, whether they are active (can log into Projector), and their time zone.

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Field

Description

First Name


Middle Name


Last Name


Display Name

This field will auto-populate based on the information entered in the First Name, Middle Name, and Last Name fields, although you may override this procedure and type any name of your choosing.

Email Address

This is your username when logging into Projector.

Employee ID

Enter the User's employee ID. This is the unique identifier used by your organization to distinguish employees, usually taken from an HR or payroll system.

Active

Active users are allowed to log into Projector Web and Management Portal as their permissions allow.

Inactive

Inactive users are unable to login and work in Projector Web or the Management Portal. You may use the inactive flag to:

  • Remove access to ex-employees without deleting them from past projects
  • Disable a user while they are on maternity leave or sabbatical

Activate / Deactivate On

You can schedule the activation/deactivation of users for a date in the future. You might use this to deactivate a contractor who you knew would only be active for six months. Or set a new user active on their official hiring date. The change will occur at midnight on the day specified, based on the user's time zone.

Client

Some companies wish to give their clients access to the Project Workspaces associated with that client. If this user login is for a client, check this box and select the client they are associated with. If you do not see the desired client in the drop-down menu, choose the <<lookup>> option, which opens the Select Client form, enabling you to locate the client.

If you choose to email invoices to your clients from Projector you will need to create a User profile for each email recipient. Be sure to check this box to ensure Projector recognizes the user as a client. There is no charge for client users who do not log into Projector and are only emailed an invoice

Warning

Users associated with a resource profile cannot be converted into client users. You'll need to make a new user.


Override Time Zone

Check this box to enable the drop down list of available time zones. This time zone should equate to the location of the user and computer. We use local time in the following instances.

Client

Client users are only allowed access to view their project workspaces and submit issues. Management portal access is explicitly denied. You cannot create a resource based on a client user. Also note that, once created as a User and Resource pair, even if the Resource is made inactive and management portal access removed the User cannot be converted to a Client access user.

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The final special thing about user types is that they can be applied on a cost center basis. In the screenshot below you can see that this user is the Finance Manager, but only for the Revcorp US office. This level of granularity and inheritance is invaluable to large organizations where someone may where several hats across cost centers.

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Overrides

The overrides tab is one of the most often used, and most often abused, areas of Projector. On this tab you can put in line-item overrides for each permission. It is used to elevate or restrict a specific permission for a user. This feature is often "abused" by setting user permissions by person rather than by type. What we recommend is always putting permission changes in at the type level if possible. If a specific user does not fit the exact definition of an existing type, that is when you should go in and put in line-item overrides to adjust their permissions. If you don't follow these suggestions you can end up with a virtual rat's nest of permissions which can be very complicated and cumbersome to manage.

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  • Management Alerts - configure the display settings for certain management alert types on a user's homepage

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Some permissions have the ability to be governed on a per cost-center basis. For these you will see a blue dot displayed as either filled, half-filled, or empty. Assign permissions to users at any level of the cost center tree. Permissions cascade down from the cost center to all of its descendants. The table describes the three icons that graphically describe the permissions structure.

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The information that you enter here is displayed on the Home tab of a Project Workspace

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FieldDescription
Mobile Phone
Office Phone
Other Contact InformationEnter anything you like here. For instance IM address, Home Phone, or Location.

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