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your main administrative contact |
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Each installation has exactly one owner. The owner is shown in bold in the query window. The owner is Projector's point-of-contact at your organization. This person should be knowledgeable about your installation, have the authority to make changes, and be readily available. Installation owners are allowed to authorize changes to the system which may impact your monthly bill. An installation owner cannot be made inactive. This serves two purposes. The first reason is functional. We want to make sure that each installation always has at least one active user. Otherwise you would not be able to log in! The second reason relates to their function, Projector needs someone readily available to answer questions and make decisions about your installation. We recommend that your installation owner have notifications for Projector releases and downtime enabled. Change OwnerThe 1. Login as current owner can transfer ownership to another user by right clicking their name and choosing Set as Account Owner. If the current installation owner. If that owner has left the company, you'll organization then another administrator will need to have someone reset the installation owner's password, log in as that user, and then designate someone else as the installation owner.reset their password. You can then log in as them. |
Terminate Owner
Assuming the owner has left your organization, one would typically terminate their resource so that you are no longer billed. One caveat to this is that scheduled reports will no longer run once a user is terminated. You should ensure that no critical systems are tied to your installation owner. For example, are AAM reports run by this user? Do they run reports and distribute them to your organization? If so, you'll want to migrate these to a new owner or to a generic user prior to termination.
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