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When syncing to your accounting system, you may find that your transactions end up in a failed status. You'll need to correct them and resend. You should ALWAYS correct failures before proceeding with additional transactions.

Watch our video tutorial on failed transactions!

 

A failed accounting transaction looks like this. Notice the  icon which indicates there are dependencies on this batch. Bad news since this failed batch now has dependencies. That means more to unwind and more to fix!

Click Open to view the error details.

  • Correct the failure
  • Set transaction back to pending
  • Resend transaction

 

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