Excerpt | ||
---|---|---|
| ||
get support from a real human being |
...
Info | |
---|---|
Left Nav | Learn | Support If you cannot find answers to your questions in this help or in e3 then please contact our support line by one of the methods below. One of our support professionals will be in touch with you within one business day.
|
...
Selecting the 'Get a password' hyperlink will prompt you to submit your email address in order to receive instructions on how to reset your Zendesk password.
View All your Organization's Submitted Tickets
Our support ticketing system has the ability to allow users (you) to view the status of all tickets submitted by users in your organization. This can be useful for your organizational Projector administrators to view the kind of support requests sent in by your users to monitor interactions, view trends and plan training. This can be done either at an organizational level (all users can view all your org tickets) or at a user level. If you are interested in this option, please send us a note to support@projectorpsa.com and we'll get this enabled for you.