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This structure represents the unique key fields associated with identifying an Engagement Stageengagement stage. Engagement Stages can be identified by EngagementStageName, EngagementStageShortName or EngagementStageUid. When specifying a PwsEngagementStageRef as an input to a web service, you may specify any combination of one or all three fields the more of EngagementStageName, EngagementStageShortName and/or EngagementStageUid. However, if you do specify all threemore than one, they must refer to the same Engagement Stage engagement stage or the Engagement Stage engagement stage reference will not be considered valid. When a PwsEngagementStageRef is returned in the response to a web service, the EngagementStageName, EngagementStageShortName and /or EngagementStageUid will all be populated, and guaranteed to refer to a single Engagement Stage.engagement stage.
In association with PwsSaveEngagement here are the rules:
- If an Engagement Stage is specified, the web service will use it
- Otherwise, the following rules will be in effect:
- If there is a default engagement stage for the engagement type (due to enterprise configuration), use it
- OR
- Select the first allowed engagement stage (specifically, or via ‘(all engagement stages)’) ordered by sort order, if any
- If there is a default engagement stage for the engagement type (due to enterprise configuration), use it
- Otherwise, throw an error
Format
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Elements
Element | Data Type | Required?Default | Description | Sample Data | ||
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EngagementStageId | Int32 | Engagement Stage IdNo | The engagement stage Id is a unique identifier for an engagement stage. For internal use only. | |||
EngagementStageName | String Engagement Stage Name(50) | One of EngagementName, EngagementStageShortName or EngagementStageUid is required | The engagement stage name is a unique identifier for an engagement stage. | Open | ||
EngagementStageShortName | String | Engagement Stage Short Name | OP(15) | See EngagementStageName | The engagement stage short name is a unique identifier for an engagement stage. | Open |
EngagementStageUid | Int64 | See EngagementStageName | A unique and immutable Id identifier for an Engagement Stageengagement stage. | 1152921504606849675 |
Usage Example(s)
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<EngagementStageIdentity><b:EngagementStageIdentity> <EngagementStageId<b:EngagementStageId i:nil="true"/> <EngagementStageName>Open<<b:EngagementStageName>Open</b:EngagementStageName> <EngagementStageShortName>OP<<b:EngagementStageShortName>Open</b:EngagementStageShortName> <EngagementStageUid>1152921504606849675<<b:EngagementStageUid>1152921504606849675</b:EngagementStageUid> </b:EngagementStageIdentity> |