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You can close any popup windows and click the Import Wizard or Synchronize Wizard buttons to start sending data to QBO.
Configure QuickBooks Online
When transmitting data to QuickBooks Online, you will receive the following error if duplicate AR and AP transactions are not allowed.
400 : ValidationException was thrown. BadRequest - 6140: Duplicate Document Number Error [: Duplicate Document Number Error : You must specify a different number. This number has already been used.]
This occurs in two situations.
- When voiding an invoice
- When voiding a payment voucher
Please modify your QuickBooks settings to prevent these error messages.
AR Transactions
To fix AR transactions, turn OFF Custom transaction numbers. This is available from Gear Icon | Company Settings | Sales.
AP Transactions
To fix AP transactions, turn OFF Warn if duplicate bill number is used. This is available from Gear Icon | Company Settings | Advanced.
Troubleshooting
Common problems when using QBOE.
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