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Projector UserProjector Company FileQuickBooks LoginQuickBooks RealmToken
TomUS Companytom@revcorp.comUS CompanyHas token currently
JimUS Companyjimmy@revcorp.comUS Company

When Jim logs in he'll get a message that someone else has the token. Jim needs to ask Tom to release it before he can proceed. Tom releases the token by clicking the Clear QuickBooks Online Connections button in Projector.

How do you see who has the token? There isn't a definitive way to do this, but you can infer who has it logging into QBO. Go to your Users section (under gear icon in upper right) and view activity for each user. Whichever user was last sending transactions from Projector likely has the token.

 

Connect to QuickBooks Online

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