On occasion the support staff may ask you to clear cookies for your browser. This typically is required when a cookie has become corrupted. This may result in a 500 server error or an infinite redirect loop.

Chrome

Steps to clear cache in Chrome.

Click Menu button
Choose Settings
Search for cookies and then click Content Settings
All cookies and site data...
Search for projectorpsa.com and click Remove all shown

Firefox

Steps to clear cache in Firefox.

Click Menu button
Options
Privacy tab
Remove individual cookies
Search for projectorpsa.com
Remove all

Internet Explorer 11

Steps to clear cookies for IE11.

Visit your projectorpsa.com login page. It should be something like app.projectorpsa.com.
Menu
F12 Developer Tools
Network subtab
Clear cookies for domain button

Safari

Browser not supported