Void / Delete Invoice

A Void operation moves an Issued invoice back to Draft status. The draft can then be edited and re-issued or deleted. If you delete then we retain a copy of the invoice for audit trail purposes.

Permissions and Settings

Only issued invoices can be voided. It generates a reversing AR transaction for your accounting system.

The following users can void an invoice:


The following users can delete an invoice:

Deleted invoices remain in the system along with a rendered version of the invoice. This can be used for audit trail purposes. All billable items on a deleted invoice are freed up for inclusion on later invoices. All credit time and cost cards are deleted. 

Void Invoice

From open invoice:


From invoice search:


Delete Invoice

From open invoice:


From invoice search: