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If you encounter a handshake failure, please contact Projector Support and include the date, time, time zone, request XML, and response XML that you encountered testing the web service. You can contact Projector support desk at support@projectorpsa.com or 1-617-431-4111 x1.

 [SC1]It's not particularly clear how a user is supposed to figure this out, including what the difference between "new" and "legacy". Can we provide some more guidance here, perhaps pointing them to documentation?